Terms of service

Terms Of Service

Last updated: April 2026

Welcome to Throva. These Terms of Service ("Terms") govern your access to and use of the Throva website located at drinkthrova.com (the "Site"), including any purchases of products, digital content, features, or other services offered through the Site (collectively, the "Services").

By accessing the Site, placing an order, or using any of our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use the Site or purchase our products or Services.

These Terms constitute a legally binding agreement between you and Throva and apply to all users and customers.

1. Online Store Terms

Throva products and Services are intended for adults only. By using the Site or purchasing our products, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

You agree to use our Services in compliance with all applicable laws. If you violate these Terms, Throva may suspend or terminate your access to the Services and/or cancel any order at its discretion.

2. General Conditions

We aim to serve customers fairly and transparently. We reserve the right to refuse service, restrict access, or cancel orders if we believe an order is fraudulent, abusive, unlawful, or in violation of these Terms.

You understand that personal information (excluding payment information) may be transferred over networks and may be subject to systems beyond our control. Payment information is always processed through secure and encrypted payment technology.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this Site is not accurate, complete, or current. The content on this Site is provided for general information only and should not be relied upon as the sole basis for decisions.

Before making health-related decisions, you should consult qualified professionals. You use the Site and its content at your own discretion and risk.

This Site may contain historical information which may not be current. We may modify content on the Site at any time without obligation to update it. You are responsible for monitoring changes to the Site.

4. Modifications to Services and Prices

We reserve the right to modify or discontinue any part of the Services (or any product offering) at any time.

Product prices, promotions, and availability may change without notice.

Throva is not liable for losses resulting from changes in pricing, product availability, or modifications to the Services.

5. Products and Services

Certain products or Services may be available exclusively online and may be offered in limited quantities. Returns and refunds are governed solely by our Refund and Return Policy.

We make reasonable efforts to display product images and descriptions accurately. However, we cannot guarantee that your device's display of colors will be accurate.

We reserve the right to limit sales of products or Services to any person, geographic region, or jurisdiction, and to limit quantities offered.

We do not guarantee that product quality will meet every customer's expectations or that errors in the Services will be corrected.

Our products are for personal, non-commercial use only. You may not resell, redistribute, export, or modify our products without our express written consent.

We reserve the right to refuse or limit orders that appear, in our sole judgment, to be placed by dealers, resellers, or distributors.

6. Billing and Account Information

We reserve the right to refuse, cancel, or limit orders if we suspect fraud, misuse, or unusually large order volume.

If we cancel or modify an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate billing, shipping, and account information and to update it promptly when needed.

For refund terms, please refer to our Refund and Return Policy available on our Site.

7. Optional Tools

We may provide access to third-party tools that we do not control or monitor.

You agree that third-party tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind.

Your use of optional tools is at your own risk and subject to the third-party provider's terms.

8. Third-Party Links

Our Site may contain links to third-party websites, applications, or services (including payment processors). These third parties are independent from Throva.

We do not control and are not responsible for third-party content, policies, availability, accuracy, legality, products, or services.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

9. User Comments, Feedback, and Submissions

If you submit comments, reviews, feedback, suggestions, or other materials ("Submissions"), you agree that we may use them without restriction, including editing, copying, publishing, distributing, translating, and displaying them in any medium.

We are under no obligation to keep Submissions confidential, pay compensation for Submissions, or respond to Submissions.

You agree that your Submissions will not violate any third-party rights, including intellectual property, privacy, or proprietary rights, and will not contain unlawful, abusive, defamatory, obscene, or malicious content (including malware).

You are solely responsible for the content and accuracy of your Submissions.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

For assistance, you may contact Support@drinkthrova.com.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on the Site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, or availability.

We reserve the right to correct errors and to change or update information at any time without prior notice.

If an error materially affects your order, we may cancel the order and issue an appropriate refund.

12. Prohibited Uses

You agree not to use the Site or Services to:

  • Violate any law or regulation.
  • Commit fraud, hacking, or unauthorized access.
  • Harass, abuse, defame, discriminate, or harm others.
  • Submit false, misleading, or defamatory information.
  • Upload or transmit viruses, malware, or harmful code.
  • Scrape, harvest, or collect data without authorization.
  • Send spam, phishing attempts, or unsolicited communications.

We may terminate your access to the Services if you violate this section.

13. Health and FDA Disclaimer

Content on this Site is for informational purposes only and is not medical advice.

Statements on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using our products, especially if you are pregnant, nursing, have a medical condition, or take medication.

14. Disclaimer of Warranties; Limitation of Liability

14.1 Disclaimer of Warranties

To the fullest extent permitted by law, the Site, products, and Services are provided on an "as is" and "as available" basis.

Throva disclaims all warranties of any kind, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site or Services will be uninterrupted, error-free, or secure, or that any particular results will be achieved.

Some jurisdictions do not allow limitations on implied warranties; in such cases, this disclaimer applies to the maximum extent permitted by law.

14.2 Limitation of Liability

To the maximum extent permitted by law, Throva and its affiliates, officers, directors, employees, and agents will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, data, business interruption, or goodwill.

Where liability cannot be excluded, Throva's total aggregate liability will not exceed the greater of the amount paid by you to Throva in the three (3) months immediately preceding the event giving rise to the claim, or US $100.

Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for fraud or willful misconduct).

15. Indemnification

You agree to indemnify, defend, and hold harmless Throva and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand (including reasonable attorneys' fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.

17. Termination

These Terms remain effective unless terminated by you or by us.

You may terminate by discontinuing use of our Services. We may terminate or suspend access immediately if we believe you violated these Terms.

Obligations and liabilities incurred before termination survive termination.

18. Entire Agreement

These Terms, along with policies posted on the Site (including the Privacy Policy and Refund and Return Policy), constitute the entire agreement between you and Throva and supersede any prior agreements or communications.

Any ambiguities will not be construed against the drafting party.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of laws principles.

20. Dispute Resolution and Arbitration

Most concerns can be resolved by contacting us at Support@drinkthrova.com.

If we cannot resolve a dispute informally, you and Throva agree to resolve any claim, dispute, or controversy arising out of or relating to these Terms or the Services through binding arbitration on an individual basis.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

You and Throva each waive the right to a jury trial and the right to participate in class actions or representative proceedings. Claims must be brought only in an individual capacity.

Each party will bear its own attorneys' fees and costs, except as required by applicable law.

This arbitration agreement does not prevent either party from bringing claims in small claims court where jurisdictional requirements are met.

For users located outside the United States, this arbitration clause does not deprive you of mandatory protections under the consumer laws of your country of residence.

21. Shipping and Delivery

Orders are shipped to addresses within the United States. Estimated delivery times are provided during the checkout process and are not guaranteed.

Throva is not responsible for delays caused by the shipping carrier or other circumstances beyond our control.

The Customer is responsible for providing a correct and complete delivery address. Throva is not liable for orders shipped to an incorrect address provided by the Customer.

The risk of loss and title for products purchased pass to the Customer upon delivery to the shipping carrier.

22. Returns and Refunds

The Customer may return products under the following conditions:

  • The return request must be made within thirty (30) days of receipt.
  • Returned products must be unused, unopened, and in their original packaging.

To initiate a return, the Customer must contact Throva at Support@drinkthrova.com. Return shipping costs are the responsibility of the Customer unless the return is due to a defect or shipping error on our part.

In the event of an accepted return, Throva will process the refund within fifteen (15) business days after receipt of the returned products. Refunds will be issued to the original payment method.

23. Changes to Terms of Service

Throva reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

You can review the most current version of the Terms at any time on this page.

Contact

For any questions or concerns, you can contact Throva at Support@drinkthrova.com.